The installation process is super easy and straightforward as it needs only a few minutes for the setup and installation. Now set up a webhook and design all the necessary commands for the Chatbots and just allow it to handle customer service for you. Here the Botsify learns fast and the tool comes with smart AI just to pick up new words and queries. Botsify is a chatbot creator that is also designed for Facebook users as well. To use Botsify, you only need to visit botsify.com, integrate your Facebook account, setup a webhook, write commands for the chatbot. Reduce the response time, personalize customer experience, and record analysis to boost your conversion rates with a chatbot.

Salesmachine is a Slack bot and customer support tool that alerts you when customers need attention. Track customer health and get a notification if anything changes. NextIT is an enterprise-grade integrated AI best chatbot platform solution with intelligent virtual assistants for customer engagement and workforce support for the enterprise. Platform defines what platform the chatbot works on, and the list may not include all platforms.

Pros

With its quickly evolving set of tools, Crisp is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Engati chatbots deliver comprehensive customer support, automated sales and marketing, as well as intelligent HR management. Xenioo is another “all-in-one” multi-channel chatbot platform. They have chatbots for customer service/support, Facebook Messenger, Whatsapp, and website. Chattypeople makes great AI-powered, enterprise chatbots with voice and text. They help users create, deploy, test, measure and manage customized bots. Their bots work on Messenger and are integrated with Facebook Commerce.

IBM Watson is the favored chatbot development raised area when it comes to building an AI chatbot that can hold complex discussions with easiness. According to Chatbots Journal, IBM Watson is the chatbot building platform is ideal for 58% of businesses. It can handle around four terabytes of data and is hosted on a bunch of ninety IBM Power 750 servers, each of which utilizes a 3.5 GHz POWER7 quad-core processor. Flow XO is a complete solution for building chatbots, hosting them and deploying them across platforms, which means you’re not only limited to Facebook Messenger. You can also build chatbot widgets for your website or integrate them with suitable third-party platforms and users can also share your bot with others. Choosing the best chatbot platform for WhatsApp may be challenging. However, the Whatsapp chatbot is the most proper AI tool for conversing with consumers. Additionally, it can be utilized in business to improve customer service and speed up sales. The best software for creating and managing WhatsApp chatbots appears to be Botsociety. With our easy-to-use interface, you can create customized chatbots for your company in only a few minutes if you require a marketing tool or a customer service bot.

Intercom

The interface is incredibly easy to use and there’s a free version that you can try out to get a feel for things. You get access to all of the features on the free version but you’re limited to 500 interactions – although you can build up to five different bots. ONPASSIVE is an AI Tech company that builds fully autonomous products using the latest technologies for our global customer base. ONPASSIVE brings in a competitive advantage, innovation, and fresh perspectives to business and technology challenges.

With that said, there are some strong cases to pick Intercom as a top performing software in the space including an extensive list of software integrations. ManyChat is a great option if you’re looking for a quick way to launch a simple chatbot to sell products, book appointments, send order updates or share coupons on Facebook Messenger. It has industry-specific templates, or you can build your own with a drag-and-drop interface, which allows you to launch a bot within minutes without coding. You can Integrations easily connect to eCommerce tools, including Shopify, PayPal, Stripe, ActiveCampaign, Google Sheets, and 1,500+ additional apps through Zapier and Integromat. SurveySparrow is a software platform for conversational surveys and forms. The conversational UI deploys surveys in a chat-like experience. SurveySparrow comes with a range of out-of-the-box question types and templates. Surveys are embedded on websites or other software tools through integrations with Zapier, Slack, Intercom and Mailchimp.

What Can Zendesk Chatbot Do

Lead customers to a sale through recommended purchases and tailored offerings. From the first visit to the final purchase, ChatBot lets you delight customers at each step of their buying journey. Make sure to also take into account your budget when making your decision. Many of the platforms offer free trials, so you can test out the software before committing.

Also note that if you look closely at the below homepage of Botkit, you’ll see that they’ve recently been acquired by Microsoft. Imperson builds chatbot solutions that automate as much of the customer journey as possible through human-like conversation. It is an AI chatbot platform that develops enterprise bots for its customers. LivePerson offers AI-powered conversations which connect brands to consumers through multiple messaging channels. LivePerson works with companies providing diverse products and services across a variety of industries, including The Home Depot, IBM, and Vodafone. According to LivePerson’s website, its conversational AI software mostly addresses marketing and sales, followed by customer care to a lesser extent.

#3 Best Chatbot Builders: Botcoreai

It is easy to use and integrate with your eCommerce platform, email marketing, and help desk software. DialogFlow is a Google bot-building framework that gives users new ways to interact with your product by building engaging voice and text-based conversational interfaces. It’s one of the most powerful platforms on the market if you have the resources to build on their framework. Freshdesk is an omnichannel, AI-driven, self-service chatbot solution for customer service that has solutions for both small business and enterprise clients. For larger clients, Botsify offers fully managed plans and their platform is diverse enough to support enterprise-level clients. Snatchbot is a chatbot builder intending to remove the complexity of adding AI/machine learning to your messaging applications.